🌐 cnmp

Return & Refund Policy

Please review our return and refund rules carefully before submitting a request.

🕒 Return Period

Returns are accepted within 15 days of delivery.

📦 Return Conditions

  • Items must be unused and in original condition
  • Must include all original packaging and accessories
  • Return request must include order number

🚚 Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

💰 Refund Process

Refunds are issued to the original payment method within 7 business days after the return is received and approved.

🚫 Non-Returnable Items

  • Final sale or clearance items
  • Gift cards
  • Opened hygiene or personal care items

📩 How to Request

To start a return, contact us via our contact page with your order number and reason for return.